Privacy policy.

Effective Date: 11-19-25

The Neighbor Coffee Co. (“we,” “us,” or “our”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, website, or events.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, billing and mailing address.

  • Event Information: Event date, location, guest count, and special requests.

  • Payment Information: Credit card or payment account information (processed securely via third-party payment providers; we do not store full card numbers).

  • Website Usage: Information about how you use our website, including pages visited, forms submitted, and IP addresses.

2. How We Use Your Information

Your information helps us provide excellent service and improve your experience. We may use it to:

  • Respond to inquiries and provide quotes.

  • Process payments and confirm bookings.

  • Communicate updates, reminders, or promotions (only if you’ve opted in).

  • Manage events, including logistics, menu planning, and setup.

  • Improve our services, website, and offerings.

  • Comply with legal obligations or protect our rights.

3. How We Share Your Information

We respect your privacy and will never sell your information. We may share information with trusted third parties only as needed to provide services, such as:

  • Payment processors (for billing).

  • Vendors or partners assisting with your event.

  • Legal or regulatory authorities if required by law.

4. Cookies & Tracking

Our website may use cookies or similar technologies to:

  • Improve website performance.

  • Understand how users navigate our site.

  • Enhance your browsing experience.

You can disable cookies in your browser settings, but some website features may not function properly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to safeguard your data, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Choices

  • Access & Updates: You can request to review, correct, or update your personal information by contacting us.

  • Opt-Out: You may opt out of promotional emails or marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.

  • Data Deletion: You can request that we delete your personal information. Please note that some data may need to be retained to comply with legal obligations or complete booked services.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at info@neighborcoffeecart.com.